Privacy Policy
We keep this simple: we only collect what we need to respond to your enquiry and prepare for your call, and we look after it responsibly.
Last updated: September 2026
Who we are
Easy AI helps Australian small businesses reduce repetitive admin using practical, everyday tools. This policy explains how we handle the personal information you share with us through our website, enquiry forms and booking process. We are committed to handling your information in line with the Australian Privacy Principles.
What we collect
When you book a call or send an enquiry, we may collect:
- Your name and business name
- Your email address and phone number
- Your website, industry and team size (where you choose to provide them)
- Details you share about the work you’d like help with and the systems you currently use
We only ask for information that helps us respond to you and prepare for a useful conversation.
How we use your information
- To respond to your enquiry and arrange your call
- To prepare relevant, practical suggestions before we speak
- To follow up about the services you’ve asked about
- To keep our own records of enquiries and clients
We do not sell your personal information, and we don’t send marketing you didn’t ask for.
Tools we use
To manage enquiries and communicate with you, we use trusted business tools such as a customer relationship management (CRM) system and email. These tools store your information securely on our behalf. We only share your information with these providers to the extent needed to run our business and respond to you.
Analytics
Our website may use standard analytics tools to understand how visitors use the site (for example, which pages are most helpful). This information is aggregated and helps us improve the site. You can control cookies through your browser settings.
Keeping your information secure
We take reasonable steps to protect your information from misuse, loss and unauthorised access. We keep it only for as long as we need it to work with you or to meet our record-keeping obligations.
Accessing or removing your information
You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch and we’ll help.
Contact us
If you have any questions about this policy or your information, email us at [email protected].
This policy is provided for general information and is not legal advice.